⭐ If your purchase shows as failed or canceled, it generally means your payment method hasn't been charged and no items were added to your inventory.
Here is how to get things flowing smoothly again so you can get back to clearing the board:
- 1️⃣ Check your connection A brief glitch in your Wi-Fi or mobile data can put a pause on your progress. Try switching networks or restarting your connection to keep the Conveyor moving! 🛜
- 2️⃣ Check your payment details Double-check your payment info to make sure everything is up to date. You might just need to update an expiration date or try a different card so you can secure those extra boosters! 💳
- 3️⃣ Check with your payment platform If your purchases are still having a little pause, your device's platform might have some insights. External platforms (like Apple or Google Play) handle your purchases and securely store your payment information. 🍏🤖
↗️ Using a third-party payment app
If you used a third-party app instead of purchasing directly through Google Play or Apple, it can sometimes take a few extra minutes for the magic to happen. Please wait about 5 minutes, then try closing and reopening Jelly Busters to sync your new items to your Holder. ⏳
Keep busting and have fun out there! 🪼